You’ve decided to dive into the world of direct selling but are feeling overwhelmed trying to keep track of your customers, inventory, and sales. The good news is there are great software solutions made specifically for direct sellers like you! These tools can organize your business and make success more attainable. Here are three types of direct selling software to utilize as you pursue this exciting endeavor.
Customer Relationship Management (CRM) Software
Finding and retaining customers is critical in direct selling, so a CRM platform should be your first software investment. A quality CRM organizes all your customer interactions in one place for reference. It tracks contact details, data like birthdays and preferences, and your communication history. CRMs save you ample time locating information. They also have features to automate marketing messages, so you stay connected with customers. Investing in direct selling software like a CRM early on will organize your client base and facilitate stronger, lasting relationships.
Inventory and Order Management Software
With any retail business, you need to know the state of your stock and orders at all times. Inventory/order management direct selling software gives you real-time visibility and tools to simplify order fulfillment. You’ll create product catalogs that feed instant updates on availability as inventory depletes. Automation can track and trigger restocking or automatically fulfill orders with the click of a button. This direct selling software also provides sales metrics and order history reporting to inform your operations. Utilizing these systems means less time manually tracking products and orders and more time selling.
Business Analytics Software
As your direct selling business expands, comprehensive analytics and reporting become essential. Business analytics software tracks all metrics across products, customers, sales reps, and channels. You gain insights into customer behaviors and purchasing trends you’d never uncover manually. These systems quickly produce visual reports and dashboards covering any business question you have. The data can reveal successes to repeat or deficiencies to address. Business analytics direct selling software empowers you to spot patterns early and continuously refine strategies to boost revenues.
According to Gitnux, the U.S. generated 42.67 billion dollars from direct selling in 2021. Due to this high number, many people are looking to enter the direct selling business. If you’re one of these people, having the right software can make all the difference. The three options above can be helpful, but finding direct selling software that offers all of these features can really help your business to thrive. Reach out to us at TavaHatz today to learn more about the types of software we offer.